Rant: Business advice

I know, everyone hates their cable company. It's not a new rant. I won't bore you by describing what idiotic thing they did this time.

But I only just realized the depth of this. I realized that every time I try to decide whether I want to give them money for some new or additional service, the calculation doesn't just involve whether the service is worth X dollars to me. Every time, I also have to decide whether I want the particular service badly enough to overcome the fact that I just hate the idea of giving them any more money.

Really, I'm not asking for greatness. I just want them to run a business in a normal, average, mediocre manner, so that I can decide whether to purchase something solely based on whether it is worth the price.

Is that so much to ask? Just don't run your business so badly that people actually hate you. That is my advice.